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Enterprise

EcoLink's self-serve pricing — pay-as-you-go top-ups, auto-recharge, and the standard inference / GPU / fine-tuning rates — covers most teams up to mid-scale production usage. Beyond that, enterprise contracts give you:

  • Invoice billing (NET-30, NET-45, NET-60) instead of card charges
  • Payment by wire transfer, ACH, or check in addition to card
  • Custom rate limits (higher than the standard caps)
  • Custom SLA with uptime commitments and incident response
  • Dedicated capacity for GPU instances and model instances when needed
  • Multi-year commitments with negotiated discounts
  • Regional pricing for non-US deployments
  • Custom legal terms (DPA, MSA, security addenda)

When to talk to sales​

Reach out if any of these apply:

  • You're spending or planning to spend $X,XXX+/month on EcoLink and want a contract that locks in pricing.
  • Your procurement requires purchase orders + invoices, not card payments.
  • You need uptime / response-time guarantees beyond the platform's best-effort.
  • You want dedicated GPU capacity reserved for your account (no scheduling contention).
  • Compliance (SOC 2, HIPAA, etc.) needs a signed agreement before you can deploy production workloads.
  • You're evaluating EcoLink alongside larger cloud providers and need comparable contract terms.

How the engagement works​

  1. First conversation — discovery call covering your use case, expected scale, security / compliance needs, timeline. Usually 30–45 minutes.
  2. Quote — we send a proposal: monthly or annual commitment amount, included perks (caps, rate limits, dedicated capacity if applicable), SLA terms, payment terms.
  3. Contract review — your legal / procurement reviews the MSA + DPA + any addenda. We work through redlines.
  4. Activation — once signed, we set up your account with the agreed perks:
    • For invoice-billed contracts: Stripe sends you a hosted invoice; your AP pays it on your usual cycle. Wallet is credited automatically when payment lands.
    • For wire / ACH / check: pay through your normal channels; we activate the contract manually once funds clear.
  5. Ongoing: monthly check-ins (or quarterly, depending on the deal), invoice cycle continues, your dedicated rep handles escalations.

Common patterns​

Customer profileTypical deal shape
Startup heavy on inference, ~$5k/monthAnnual commit at modest discount; standard SLA; card or invoice billing
Mid-market team with mixed inference + GPU workloadsQuarterly invoice billing; custom rate limits; uptime SLA
Production company with dedicated capacity needsReserved GPU nodes; multi-year MSA; custom security review; named TAM
Regulated industry (healthcare, finance)DPA / BAA; SOC 2 attestation walkthrough; restricted-deployment-region commitment

What's NOT in scope for enterprise​

We can negotiate most things, but a few are platform-wide and not deal-specific:

  • Currency: USD only. Foreign invoices still settle in USD.
  • Per-model pricing: model rates are platform-wide (see Plans page for current rates). Enterprise contracts can offer aggregate discounts on usage, not per-model carve-outs.
  • Source-code or weight access: we proxy or host models; we don't share weights or backing infrastructure access.

Contact sales​

  • Email: sales@ecohash.com
  • In Slack: ping #ecolink-support and ask to be connected to sales
  • Booking a call: include "enterprise" in your initial message and we'll send a scheduling link

Typical response time: same business day for emails / Slack pings during US business hours. International time zones, allow up to 24h.